Faculty of Medicine, Dentistry and Health Sciences

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510 Melbourne Medical School
5th Biennial Mammographic Density Conference
Anatomy and Neuroscience
Austin Academic Centre
Austin Health
Biochemistry & Molecular Biology
Biomedical Sciences Academic Centre
Centre for Health Equity
Centre for Integrated Critical Care (CICC)
Centre for Mental Health
Counselling & Psychological Services
Department of Anatomy and Physiology
Department of Clinical Pathology
Department of General Practice
Department of Psychiatry
Department of Rural Health
Eastern Hill Academic Centre
HaBIC
Melbourne Bioinformatics
Melbourne Medical School
Melbourne School of Health Sciences
Melbourne School of Population and Global Health
Obstetrics and Gynaecology
Paediatrics
PC4 Scientific Symposium
Psychological Sciences
RCH Academic Centre
Reproduction Down Under
RMH Academic Centre
Twins Research Australia

 Our Faculty of Medicine, Dentistry and Health Sciences Policies

Privacy

 The personal information collected via this site is used to enable us to provide you with goods or services ordered, process payments, keep records of payments made and other necessary administrative tasks. No personal information collected via this site will be disclosed to any third party except as required to facilitate an order you place for goods or services and as otherwise stated in our Privacy Policy, (which permits disclosure in certain limited circumstances, such as to comply with certain laws)see http://www.unimelb.edu.au/unisec/privacy/privacypolicy.html

Refunds & Exchanges

Where there is an entitlement for a refund, for example for non-delivery of goods or services or the customer is incorrectly charged, the product owner should be contacted to initiate the process for a refund. The University of Melbourne do not offer any type of refund on goods that have been wrongly selected or change of mind.

Please feel free to contact the product owner in regards to your individual situation should you wish to discuss refunds in more detail.

 

Delivery
The University of Melbourne will deliver Australia wide and internationally up to a maximum of 20kg.

All packages will be sent via Australia Post.

Whilst all care is taken when packaging goods, should anything in your package be damaged during transit please advise us by calling the product owner within 2 working days of receipt of goods to discuss your situation. Any damaged products that are of fault of Australia Post need to be left as they were delivered to you and taken to your local Australia Post branch for a claim to be filed.

All postage and handling costs are estimated in real time and added to your order.

We endeavour to have all orders dispatched within 5 workings days of your order being placed once payment has cleared into our account. If/when stocks are low, delivery may be delayed. Our normal policy is to only allow orders from stock that is on hand, and not allow back ordering. If your order is urgent we strongly suggest you contact us to discuss your needs first to make sure that the products will be available in time for your required date before your order is placed.



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